What's New

Smart locks have been in China for decades, and with the continuous development of technology, both in terms of product functionality and appearance, the current smart locks have entered a relatively mature stage. Meanwhile, with the continuous improvement of living standards, consumers have begun to pay attention to the service experience and user experience of products, and smart locks are no longer solely technical. Therefore, under the same technological background, providing consumers with a better user experience may become the key for smart lock brands to win the favor of consumers.

From the perspective of user experience, what are the areas where the product functions of smart locks can be broken through?

The first issue is the details of the smart lock app. Nowadays, many smart locks can be remotely controlled through mobile apps, and users can grasp the lock status through their phones, such as lock power, member management, door opening records, and other related information. At the same time, in the event of visitors visiting or ringing the doorbell, the mobile app will also receive prompts and remotely unlock, which is very convenient.

However, adding smart locks within an app often requires a tedious integration process, which to some extent ensures the authenticity rate of smart locks, but also brings certain difficulties to consumers.

Through the Smart Lock app, users can "install" smart locks into their phones and pockets, greatly improving the convenience of using smart locks and making them a true smart home. But many smart lock apps have some details and processes that do not conform to the public's usage habits, making consumers always feel "a bit troublesome" when using them, thereby reducing the frequency of use, which must be said to be somewhat regrettable.

Secondly, smart locks can place more emphasis on scenario based interaction. In whole house intelligence, we often see scene based interaction between smart homes and people: adjusting lighting brightness, air conditioning temperature, water temperature, etc. according to the user's state, which is very user-friendly.

The scenario based interaction of home smart locks is the best embodiment of improving user experience: smart locks can interact with users in different scenarios based on actual real-life situations.

For example, in rainy and snowy weather, the smart lock will remind users to remember to bring an umbrella, slippery roads on snowy days, etc; When returning home late at night, the smart lock will automatically adjust the volume of opening and closing doors to prevent disturbing other family members; At important date nodes, smart locks will provide reminders in advance

At present, the functions of smart locks are still more focused on "locks", and there are few smart locks with similar scenario based interactive functions. But in the future, we may see smart locks becoming more "intelligent" and "humanized".

Finally, there is the hardware processing aspect of smart locks. In fact, many smart locks nowadays have many humanized designs in their hardware, which indicates that more and more smart lock manufacturers are paying more attention to user experience when designing products. In hardware design, there are often many subtle aspects that are easily overlooked, which requires designers to start from the user's perspective and pay more attention to them.

For example, most smart lock brands will pay attention to the fingerprint recognition area of smart locks. Many brands of smart locks have a large collection area for fingerprint recognition, and the design conforms to ergonomics, making fingerprint collection very convenient.

In addition, many smart locks on the market now use larger visual screens indoors, which is very friendly to the elderly and children; In addition, some smart locks also focus on subtle features such as anti pinch bars and anti slip handles to enhance the user experience.

Protecting the safety of users' homes and improving their quality of life has always been the direction of efforts in the smart lock industry. This requires various smart lock manufacturers to pay attention to the real needs of users, start from the details, and create a more humane user experience, so that smart locks are no longer cold home items, but become smart homes full of temperature and humanization.

*Originally from Intelligent Door Lock Research Pro, if involved in copyright issues, please contact us for prompt deletion.