2023 US HARDWARE ALL STARS ANNOUNCED
The STIHL 2023 Hardware All Stars have been announced – with a record 28 Do it Best members named on the HBSDealer list.
Innovation, performance and community service. These are the qualities that make an All Star hardware and building supply dealer. This year’s class of STIHL Hardware All Stars marks the 13th year of the program in which editors recognize one business from each of the 50 states.
To determine the honorees editors spoke with distributors and suppliers, visited stores and dealer markets, and even studied customer reviews on social media. And according to them, these stores are more than the best – they are superstars.
Here is more on the criteria:
Innovation in operations, marketing or merchandising.High performance exhibited through expansion, success or sales growth.Customer focus, community centricity and a commitment to the traditions of the hardware and building supply industry.
The selection process is made by the fact that there are many great hardware stores across the nation. It is about being unique and building on an outstanding story.
Among the winners was Bob’s Do it Best Hardware and Supply store from Georgia. Keith and Lana Wiggins made the bold decision to design and expand their hardware store by adding 6000 square feet to their sales floor. Now Keith is preparing his son Jeremy to lead the store into the next generation of service to the community.
Another winner was Chatfield True Value Hardware from Connecticut, a staple of the beach community. Father and son owners, Chuck Berger Senior and Charlie Berger Junior recently built a new facility behind what is now the original store, increasing their square footage from 5,000 to 20,000.
“My dad started the business in 1966 with an emphasis on power equipment, but he was determined to be the one-stop shop for all hardware needs in the Southbury area and always investing in the community,” said Mr Berger Junior.